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Browse Knowledge Base →Answers and practical assistance for MazKir. Begin with the searchable Knowledge Base or contact us directly. Support is currently handled through email; no staffed ticket portal is advertised.
Search setup, recording, local AI, storage, evidence, and subscription questions.
Browse Knowledge Base →The primary support address is support@mazkirs.com. You can also use support@mazkirs.ai.
Start a support email →Our target launch is December 1, 2026. Downloads and subscriptions remain unavailable until the accepted release is approved.
Getting started overview →Safety first: If you are recording a meeting, finish it before changing Windows audio, drivers, runtime components, or MazKir configuration. Preserve meeting data before attempting a reinstall or cleanup.
Please include the MazKir version, Windows version, what happened, the approximate time, and steps to reproduce. Do not email passwords, license secrets, payment-card data, or confidential recordings.
A dedicated support team and web ticket-submission portal are not yet operational. Email requests currently reach the existing MazKir support contact.
Downloads and subscriptions aren't open yet. Check back on launch day.