Technical resources & supportHow do I contact MazKir Support?
Visit the Support Center, email support@mazkirs.com, or email support@mazkirs.ai. Both support addresses currently route to a single support contact; a staffed ticket portal is not yet active.
Read answer →MAZKIR SUPPORT CENTERCustomer Support Customer Support Customer Support Customer Support
Knowledge Base & FAQs
Search customer guidance across getting started, recording, local AI, evidence, storage, troubleshooting, licensing, and support. Release-specific procedures are labeled when verification is pending.
What information belongs in a support request?
Include the MazKir version, Windows version, affected meeting application, relevant audio/display hardware, approximate incident time, error messages, and reproduction steps. Do not send passwords, secrets, payment-card data, or confidential recordings through ordinary email.
Read answer →Are diagnostic reports uploaded automatically?
Technical Support Reports are designed to be customer initiated. The exact information included in the accepted version must be verified. Review the report contents before authorizing transmission.
Read answer →Where can I find updated support articles?
Browse the MazKir Knowledge Base for category-specific questions and release-verified guidance. Articles will be updated as product testing and documentation mature.
Read answer →