MazKirTechnical resources & support
Launching December 1, 2026. Explore the product and resources now; downloads and subscriptions open only after launch approval.
MAZKIR SUPPORT CENTER

Knowledge Base & FAQs

Search customer guidance across getting started, recording, local AI, evidence, storage, troubleshooting, licensing, and support. Release-specific procedures are labeled when verification is pending.

Recording

Does MazKir capture both sides of a conversation?

The intended workflow includes local microphone and remote-participant audio where capture is supported and properly configured. Always make a short test recording with your actual audio devices and meeting application before an important meeting.

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Recording

Why can I hear a meeting but record silence?

Safety first: Finish any active recording before switching audio devices. Windows and conferencing apps can send sound through a different playback endpoint from the one selected for capture; Bluetooth stereo and hands-free modes are a…

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Recording

Can MazKir capture a shared screen?

MazKir includes display-capture workflows. Results can depend on which display is selected and whether Windows uses integrated and dedicated graphics adapters. Confirm actual capture results by reviewing a test recording.

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Need more help?

Email support@mazkirs.com or visit our Support Center.

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